Passenger comfort means passenger loyalty. The cabin interior is the essential passenger facing element of the airline. Demanding passenger requirement and continuous technology innovations lead to more frequent interior refurbishment.
Securing the on-dock dates of aircraft manufacturers as well as keeping the planned downtime for interior refurbishments to a minimum is of vital importance for manufacturers, maintenance & repair organisations, airlines and leasing companies. With KN InteriorChain, Kuehne + Nagel has launched an integrated logistics solution actively addressing the challenges of the interior aerospace supply chain – both of production logistics and aftermarket interior refurbishments. The first of its kind solution was announced today at the Aircraft Interior Exhibition in Hamburg, Germany, in response to the growing need for frequent interior refurbishments in the aerospace industry.
“KN InteriorChain is the outcome of Kuehne + Nagel’s close collaboration with customers and our indepth aerospace expertise”, says Yngve Ruud, Member of the Management Board of Kuehne + Nagel International AG, responsible for airfreight. “This new solution allows us to provide our aerospace customers with a truly holistic approach to their logistic needs while complying with the stringent industry requirements. KN InteriorChain is another clear proof of Kuehne + Nagel’s ability to deliver customer-focused, solutions-oriented services based on logistics and data management knowhow”.
Jakob Straub, Head of Aircraft Services & Line Maintenance at SR Technics: ’’Kuehne + Nagel and SR Technics have been cooperating for many years. When SR Technics was awarded a major aircraft refurbishment project for a series of aircraft, there were new challenging dynamics to secure the downtime of the aircraft. A one day delay would have significant impact on the airline operations and passenger loyalty. Kuehne + Nagel understood the challenges. We therefore will use KN InteriorChain as a safeguard of aircraft refurbishments projects”.
The modular solution KN InteriorChain includes supplier order management, multimodal transportation and warehousing as well as value-added services such as kitting, packaging, rework and disposal. To ensure cabin material, which is crucial for passenger comfort, is both handled appropriately and in line with the respective requirements, Kuehne + Nagel`s processes are certified against the EN/AS 9100:2016 standard. All rework activities are carried out by certified EASA part-145 mechanics while most disposal activities are supported by an AFRA certified partner. Monitoring and management of material flows across all means of transportation and warehousing is guaranteed through an integrated online ordering, cargo management and material management system.
The solution is based on Kuehne + Nagel’s global aerospace network, its state-of-the-art IT infrastructure ensuring connectivity and visibility, competence centers with 24/7 support and its AOG Desk structure.