The Arvato Distribution Center supplies several logistics services for this premium fashion label, and is located in Dortmund covering a space of around 32,000 square meters. Merchandise from the MARC O’POLO online shop is shipped from here to customers in 20 countries. Alongside distributing current seasonal goods, Arvato has taken over the online outlet shipments since September of last year. Besides warehousing and shipping, Arvato provides transport and returns management, customer and financial services, and runs the loyalty programs for this fashion company.
”We have accomplished a lot and built up a successful online business in the past years. Our partner Arvato has always been at our side to support us,” remarks Vanessa Platz, Division Head eCommerce of MARC O’POLO. “We will not rest on our laurels, as we have many future plans to reach our customers on various channels even better offering them a first class shopping experience“.
Arvato SCM Solutions and MARC O’POLO have been working together since 2010, and recently extended their cooperation by several years. Arvato provides extensive fulfillment services for the international e-commerce business of this premium fashion label. In 2015, Arvato supported MARC O’POLO with the integration of omnichannel processes, such as Click & Collect, Reserve & Collect and Cross Docking. ”We are very pleased about this confirmation of trust, and proud that our partnership made it to the next round,” says Nils Klose, President of Consumer Products at Arvato SCM Solutions.